Paytm Moves Its Offline Merchant Operations to PPSL After Receiving RBI’s Payment Aggregator Approval
Paytm has initiated a strategic realignment by transitioning its offline merchant business—including QR payments and card transactions—to Paytm Payments Services Ltd (PPSL). This shift follows the Reserve Bank of India’s recent approval granting PPSL the official Payment Aggregator (PA) license, enabling it to manage payment services with full regulatory compliance.
With the license in place, Paytm aims to streamline how merchants accept payments across physical stores. PPSL will now take charge of onboarding merchants, handling settlements, and managing transaction flows for offline channels. The move is expected to make Paytm’s payment ecosystem more efficient, secure, and aligned with updated RBI norms.
Industry experts see this transition as a positive step toward strengthening Paytm’s merchant network and ensuring smoother regulatory oversight. The company noted that the PA approval allows it to enhance reliability and transparency for millions of businesses that use Paytm’s infrastructure daily.
Paytm emphasized that customers and merchants will not experience any disruption. All existing QR codes, soundboxes, and card machines will continue to function normally as PPSL gradually assumes operational responsibilities.
The shift marks a significant milestone for Paytm as it looks to deepen its presence in India’s digital payments space while maintaining compliance with RBI guidelines.
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